Frequently Asked Questions

Yes, we ship worldwide.

Orders are typically delivered within 1 business day after dispatch in Istanbul and nearby cities, and within 2 business days to other locations. Delivery times may vary depending on the shipping carrier.

ücretsizdir. 1.999 TL altı siparişlerde kargo 99.95 TL'dir.

Shipping is free on all orders of 1,999 TL and above. For orders below 1,999 TL, a shipping fee of 99.95 TL applies.

Exchanges are not available.

You may return your product within 15 days of receiving it.

Please make sure the item remains in resellable condition and is packaged as it was when you received it.

Returns can be sent to our Kağıthane / Istanbul warehouse using our Aras Kargo corporate return code.

Returns sent without using the provided code will not be accepted.